Is MAUZOP a POS or accounting product?

No. MAUZOP is an advisory-only Restaurant Profit Intelligence Platform and is not a POS, audit, accounting, payroll, tax or legal product.

Does MAUZOP guarantee profit or savings?

No. Results depend on available data quality, completeness and assumptions. MAUZOP does not guarantee savings, profit or legal assurance.

What does MAUZOP show first?

MAUZOP shows evidence-led signals, confidence levels and practical priorities such as food-cost pressure, vendor rate risk, review priorities and what deserves attention first.

MAUZOP Legal & Trust

Refund & Cancellation Policy

Rules for paid MAUZOP Pilot access, fee waivers, cancellation, refunds and non-renewal.

Effective / last updated: 20 August 2026

Current Pilot: the current public Pilot price is ₹499 per 30 days (approximately ₹16.63/day). The total amount charged for the agreed Pilot period must be clearly disclosed and expressly accepted before payment. MAUZOP may waive the Pilot fee for a specific participant. No card is required merely to apply, there are no hidden application charges, there is no automatic conversion to a paid plan, and there is no automatic renewal unless the customer has explicitly opted in.

1. When no refund exists

If MAUZOP has expressly waived your Pilot fee and you have paid nothing, there is no payment to refund.

2. If a Pilot fee is actually paid

The payment record/onboarding confirmation should clearly show that the charge is for Pilot participation. MAUZOP will not create additional mandatory charges without prior disclosure and express acceptance.

3. Refund / correction situations

Duplicate charge.
Incorrect amount charged because of MAUZOP billing error.
Payment collected after a valid cancellation made before Pilot activation.
MAUZOP accepts payment but declines/cannot provide the agreed Pilot and does not cure the issue within a reasonable period.
A refund is required by applicable law, a binding contract, a court/regulator or an applicable payment-network rule.

4. Voluntary withdrawal after activation

A normal refund is unavailable after 7 days from the start of the paid Pilot period, without removing mandatory statutory rights. Duplicate charges, incorrect charges and verified failed-charge cases may be refunded or adjusted after verification.

5. Cancellation and continuation

You may ask to end the Pilot by emailing mauzopind@gmail.com. Auto-renewal applies only with explicit opt-in. You may cancel anytime; cancellation prevents the next renewal.

6. Requesting a refund

Email mauzopind@gmail.com with your name/business, payment reference, amount, date and reason. Do not send full card numbers, OTPs or passwords.

7. Timing

Once a refund is approved, MAUZOP aims to initiate it to the original payment method or agreed return method within 7 business days. Banks/payment providers may take additional time to post the credit.

8. Chargebacks and statutory rights

You may contact MAUZOP first where practical so a disputed charge can be investigated. This does not remove any lawful right to dispute a payment through a bank, payment provider, regulator, consumer forum or court. Nothing in this Policy removes mandatory refund, cancellation or consumer-protection rights.